Analysis of The Influence of Web-Based Digital Correspondence System (SINDE) in Supporting Modern Administrative Transformation at Nunukan State Polytechnic

Abstract

The rapid development of technology requires the world of education, especially the administrative field, to continue to innovate. Nunukan State Polytechnic has also made efforts in the use of information technology for easy access to correspondence. This study aims to analyze the influence of the implementation of a web-based digital correspondence system in supporting modern administration. The research method used is a qualitative descriptive method, which involves collecting data through observation and interviews to understand how this system affects administration at the Nunukan State Polytechnic. The system developed is the Electronic Service Manuscript System application or known as SINDE which will be implemented in 2023 and will be effective in 2024. This application presents the main features, namely letters, dispositions, information, drafts, statistics, reference data for administration in making internal and external correspondence, more precisely electronic-based outgoing and incoming mail. Letters that can be made through the SINDE application are invitation letters, official letters, and various other information letters. This application has been implemented by all Task Implementing Units (UPT), and department study programs at PNN. Since the use of SINDE, correspondence and archive management have become neater and the storage of correspondence files is better because it uses the cloud which is done online and work becomes easier so that the labor used for correspondence activities is reduced and more effective, efficient, and effective.